Optional add-on
Helpful answers.
A clear handoff when needed.
Let an AI assistant answer from your business information and involve your team when needed.
$29 one-time · Requires the Mesvilo base package · Coming soon
Answers from business knowledge
The assistant uses the business information you provide, such as policies, FAQs and product details.
Context-aware conversations
Understands the conversation and gives helpful, relevant answers in real time.
Handoff to your team
When needed, the assistant involves your team with the full conversation context.
How it works
Set it up in a few simple steps.
Get helpful answers for your customers, with a smooth handoff to your team when needed.
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1
Add your business information
Upload or write your FAQs, policies and key product details that the assistant can use.
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2
Define handoff rules
Set when conversations should be passed to your team, for example specific topics or customer requests.
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3
Review and improve
See conversation history and refine your information over time for better answers.
Frequently asked questions
Where does the assistant get its information?
From the business information you provide.
Can a person take over?
Hand over conversations to your team when needed.
Still have questions? Contact our team →
